Privacy Policy

Information we collect

We may collect information you provide when you:

place an order or create an account;
contact customer service or visit our store;
subscribe to marketing messages; or
take part in a promotion or provide feedback.

This may include your name, contact details, delivery and billing address, order history, and messages. Payment providers process card or payment credentials on our behalf; we do not need to store complete payment card details.

When you use the website, technical information such as device type, browser, IP address, pages viewed, and cookie identifiers may also be collected automatically.

How we use information

We use personal information to:

process payment, prepare orders, and arrange delivery;
provide customer service and handle returns or disputes;
operate, secure, and improve the website;
prevent fraud and comply with legal obligations; and
send marketing where you have requested it or where otherwise permitted by law.

When information is shared

We share only the information reasonably needed by service providers that help us run the store, including payment processors, delivery partners, website hosting, analytics, communications, and professional advisers. These providers may use the information only for the service they provide or as required by law.

We may also disclose information to comply with a lawful request, protect customers or our business, investigate fraud, or complete a business reorganisation. We do not sell personal information.

Cookies and analytics

Cookies and similar technologies help the website remember preferences, keep shopping features working, understand performance, and measure marketing. Browser controls can limit or delete cookies, although some parts of the website may then work differently.

Retention and security

We keep personal information only for as long as it is reasonably needed for orders, customer service, accounting, fraud prevention, dispute resolution, and legal obligations.

We use reasonable organisational and technical measures to protect information. No online service is completely secure, so please use a strong password and avoid sending sensitive payment information by email or social media.

Your choices and rights

Depending on applicable law, you may ask to access, correct, delete, or restrict the use of your personal information, or object to certain processing. You can unsubscribe from marketing using the link in a message or by contacting us. We may need to verify your identity before completing a request.

Contact and policy updates

Privacy questions and requests can be sent to shopwithenizyapparel@gmail.com. You may also write to Enizy Apparel at 51 Shogbamu Street, Gbagada New Garage, Lagos, Nigeria.

We may update this policy as our services or legal responsibilities change. The latest version and update date will always appear here.